General Sales Terms

All fabrics are in stock and ready to ship. Customers may order by phone or email. Call us at 415-474-2288 or email: Our business hours are M-F 9am – 5pm Eastern Standard Time.

New Customer Information
As a new customer, please email the following information to open a new account with us:

1. Your Full Name:

2. Your Business Name:

3. Billing address:

4. Shipping address (if different from billing address):

5. Phone number:

6. CT Resale License # (if applicable):

7. And how did you hear about us?

Payment Terms
We accept all major credit cards and prepaid cashier’s checks. Please call us to provide your payment option upon placing your order with one of our customer service representatives.

Minimum Order Requirement 
10 yards per fabric except for remnants. 15 yards per lace. 

Shipping Options
UPS Ground unless customer requests another method. We ship worldwide and will try to get the best rate through other carriers if necessary. All shipping is FOB Winsted, CT (customer pays freight). For more info, see our Important Advice page.

When placing an order through the website, shipping charges are calculated at checkout.  These charges are estimates, and you may receive an invoice for additional shipping, if needed.  

Freight Estimates
In order for us to generate a freight estimate, please email the following information:

1. Your Full name:

2. Phone number:

3. Fabric code:

4. Yardage:

5. Shipping Destination (Full Address):

Return Policy
We accept returns on fabrics within 30 days of receipt of goods.  A minimum restocking fee of $25.00 or 20% of the material value, whichever is higher, will apply to the returned fabrics with no quality issues. No returns are accepted if fabrics have been cut, laundered, dyed, or altered in any form. Customers are also responsible for returned freight.

Thank you for visiting our website. We are excited to work with you in your selection of quality textiles with a lower environmental impact. It is our mission to provide you with sustainable, eco-friendly, and fully organic certified fabrics.