General Sales Terms

All fabrics are in stock and ready to ship. Customers may order by phone, email and fax. Call us at 415-474-2288, fax us at 415-474-1617, email: Our business hours are M-F 9am – 5pm Pacific Time.

New Customer Information
As a new customer, please email the following information to open a new account with us:

1. Your Full Name:

2. Your Business Name:

3. If applicable, do you want your account with us to be listed under your business name or your personal name?

4. Billing address:

5. Shipping address (if different from billing address):

6. Phone number:

7. CA Resale License #:

8. And how did you hear about us?

Payment Terms
We accept Visa, Mastercard, and prepaid cashier’s checks or money orders. Please call us to provide your payment option upon recipient of your sales order from one of our customer service department.

Minimum Order Requirement 
10 yards per fabric except for remnants. 15 yards per lace. Our Nordic style has a two yard (1 piece) minimum.

Shipping Handling Charge
There is a $7.00 shipping handling fee on each order. A $3 surcharge per extra tube will apply to orders requiring additional packaging on reinforced tubes.

Shipping Options
UPS Ground unless customer requests another method. We do ship worldwide. All shipping is FOB San Francisco (customer pays freight). For more info, see our Important Advice page.

Freight Estimates
In order for us to generate a freight estimate, please email the following information:

1. Your Full name:

2. Phone number:

3. Fabric code:

4. Yardage:

5. Shipping Destination (Full Address):

Return Policy
We accept returns on fabrics within 30 days of receipt of goods.  A minimum restocking fee of $25.00 or 20% of the material value, whichever is higher, will apply to the returned fabrics with no quality issues. No returns are accepted if fabrics have been cut, laundered, dyed, or altered in any form. Customers are also responsible for returned freight.

Thank you for visiting our website. We are excited to work with you in your selection of quality textiles with a lower environmental impact. It is our mission to provide you with sustainable, eco-friendly, and fully organic certified fabrics.